Upskilling the last mile

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A practical, flexible online learning programme for last mile distributors (LMDs). This training will enable LMDs to tackle business challenges and build more efficient, resilient sales agent networks.

 

A bespoke training programme for distributors

This management and sales training programme will enable last mile distributors (LMDs) to tackle challenges such as improving sales and staff retention, and building more resilient and efficient agent networks.

The programme has two complementary training components – one for managers and one for sales agents. Topics covered include: understanding different distribution models, strengthening agent recruitment and training, embracing digitalisation and supply chain management, and much more. The gendered dynamics of these areas are also explored.

 

Module descriptions

FAQs

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“It was a great course! Very interesting and informative. The mode of delivery was also engaging because we could relate the modules with our day to day activities and ask questions and the whole process turned out to be fun”

GDC member based in Kenya, selling clean lighting, cookstoves, fuels, appliances, and agricultural equipment.

Eligibility requirements

 

Geography:

Operating in sub-Saharan Africa.

Products:

Engaged in last mile distribution of beneficial products that contribute to the Sustainable Development Goals.

Time commitment:

Managers able to dedicate approximately one hour per week, for 7 weeks; and sales agents able to allocate at least one and a half hours each week for 3 weeks.

Application process

  • A maximum of ten companies will be able to participate in this training programme cohort.
  • Applications close at midnight (GMT) on Thursday 21st October.
  • Your application will be assessed against the eligibility criteria on this page, and preference will be given to companies that have at least one owner from their country of operations; are women-led; and have an annual turnover of <$250k USD.
  • The GDC team will let you know by COB Friday 22nd October if your application has been successful, and payment must be made by 31st October in order for you to begin the training programme the following day.
  • For any queries please contact the GDC team.

Apply now

  • What is the cost?

    $200 USD for GDC members (this includes access for two managers and an unlimited number of sales agents)

    With the generous support of USAID, we are offering this programme at a significantly reduced cost.

  • What is included?

    • Managers receive access to four compulsory online training modules, plus an additional two (optional) modules
    • Sales agents benefit from access to five compulsory online training modules, and participation in small peer group sessions to focus on applying learning and achieving common goals
    • All participating companies will also receive tailored, one-to-one support from last mile distribution experts, to help you tackle specific technical challenges
  • What do the training modules cover?

    Take a look here for descriptions of all the modules, as well as answers to frequently asked questions (FAQs).

  • What if I want to find out more?

The benefits

Photo credit: Bopinc
Photo credit: Bopinc
Photo credit: Bopinc

For managers:

Develop your technical and leadership skills and learn about tools that will help you to cascade learning to your sales agents.

For sales agents:

Build your knowledge and know-how on critical areas of distribution including consumer engagement, sales and marketing.

For companies:

Increase your business’ efficiency as your team develops core skills to help drive sales.

Photo credits: Bopinc

  • What is different to cohort 1?

    We are continually learning about what works best for last mile distribution companies. Taking on board the feedback of participants from our first training cohort (April to October), we have made some changes:

    • Cohort 2 is focussed particularly on technical skills for managers and agents; which is reflected in the updated range of online courses available
    • Cohort 2 participants will receive greater one-to-one support and dedicated peer learning opportunities, to consolidate learning and support them in applying it to their own contexts. Due to this ‘high touch’ approach, participation for this cohort is capped at a maximum of ten companies.
  • Which online platform will we use?

    TalentLMS is an award-winning, cloud-based learning management system (LMS) that helps small and midsize businesses deliver training to employees, customers, and partners. It’s loved by 5,500+ companies because it’s easy to set up, easy to learn, and even easier to master.

    • Mixed e-learning with instructor-led trainings
    • Gamification brings courses to life
    • Support through video conferencing
    • Certifications to reward your achievements.

88% of distributors who participated in cohort 1 would recommend this training programme to their peers

This project is supported by USAID, Power Africa and RAN Lab